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Cleveland Taking Action Against Windstream For Noncompliance With The Law

4/12/18

By: Rob Moore

(CLEVELAND) — The City of Cleveland has taken steps to force Windstream to comply with the city’s request for a business audit. 

During its meeting this week, the Cleveland City Council adopted a resolution stating Windstream is in violation of Georgia Code concerning the franchising of cable and video services because of failure to comply with an audit request of business records.  

City Administrator Tom O’Bryant said during the meeting that in 2014 the city approved franchise fees for cable and video services. As part of that resolution, licensed providers such as Windstream are required to submit franchise fees, but also can be called on to provide an audit to make sure the correct fees are being remitted.

O’Bryant said so far Windstream has been hesitant to respond. 

“If they don’t comply they will be in violation of state law,” O’Bryant said.

Mayor Shan Ash, in reading the resolution, stated that Windstream has been remitting quarterly fees and, on Nov. 27, 2017, a request was made for a review.  

Since then, Ash said numerous reminders have been sent. 

“On March 16, 2018, an email from Windstream to Local Government Services was received indicating that compliance with the audit is not a priority, that it was not a compliance issue, and that data may be provided ‘as a courtesy’ only,” the resolution states. “No estimated delivery date for data was stated. Further, Windstream urged no more emails regarding the City of Cleveland be sent.”

The city maintains that Windstream is in violation of state law 36-76-6 for failure to respond properly to the audit request, the resolution states.

O’Bryant said it is his understanding that Windstream officials have heard about the city taking action and have begun to comply, but as of Monday the city was still waiting.

In approving the resolution Ash said the city reserves the right to seek monetary damages and penalties, and the right to terminate Windstream’s access to right-of-way and any franchise for noncompliance.  

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2 comments

  1. It would be nice to see the monopoly of internet services that Windstream has in White county disappear. If more service providers were ‘allowed’ into White county, specifically Cleveland, service would vastly improve and prices would be more competitive. It’s amazing the grip this company has in our area, it’s also amazing that a company could somehow force the city and county to keep other providers out. After all, monopolies are illegal. I’m very interested to see how this plays out, and you can bet it will be closely watched.

  2. I’m interested to see how this plays out. I’d like to have more than one company to choose from. I think everyone could benefit from more competitive pricing and better customer service.

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